Shipping Policy

SwiftXpress offers reliable and timely delivery across supported locations. Orders placed before 11:00 AM may qualify for same-day delivery. All shipping timelines are clearly stated below and this policy is publicly accessible.

At SwiftXpress, we aim to deliver your orders as quickly and safely as possible. Delivery times may vary based on location, product availability, and logistics conditions.

Order Processing Time

Orders are processed once payment is confirmed.

Orders placed before 11:00 AM may be processed the same day
Orders placed after 11:00 AM are processed the next business day
Orders placed on Sundays or public holidays are processed the next working day

Same-Day Delivery

Same-day delivery is available for selected locations and eligible products.

To qualify for same-day delivery, orders must be placed and confirmed before 11:00 AM. Availability depends on location and logistics capacity.

Standard Delivery

Orders that do not qualify for same-day delivery are shipped via standard delivery.

Delivery typically takes 1–5 business days within major cities
Delivery to other locations may take longer

Shipping Fees

Shipping fees are calculated at checkout based on delivery location, order size, and delivery method selected.

Shipping fees are non-refundable once an order has been dispatched.

Delivery Delays

While we strive to meet delivery timelines, delays may occur due to:

Weather conditions
Traffic or logistics challenges
Incorrect delivery information provided by the customer

SwiftXpress will not be held liable for delays beyond our reasonable control.

Failed Deliveries

If delivery fails due to incorrect address or unavailability of the recipient, additional delivery attempts may attract extra charges.

Contact Us

For shipping-related questions or assistance, contact us:

Email: support@swiftxpress.com.ng
Phone: +234 70 1758 1805