We collect: Account information (name, email, phone, address), Transaction data (orders, payments, delivery details), Usage data (browsing behaviour, search history, device info), and Communications (support chats, reviews).
We share your information with vendors (name, address, phone — necessary for delivery), logistics partners (for delivery coordination), payment processors (Paystack, Flutterwave), and legal authorities when required by Nigerian law.
We do not sell your personal data to third parties for marketing purposes.
We use 256-bit SSL encryption, secure data centres, and access controls. Payment card details are never stored on our servers — they are handled entirely by our PCI-DSS compliant payment processors.
We use cookies to maintain your session, remember preferences, and analyse platform usage. You can manage cookies in your browser settings, but some features may not work correctly without them.
Under Nigeria's National Data Protection Regulation (NDPR), you have the right to access, correct, or delete your personal data. Submit requests to: privacy@swiftxpress.com.ng.
Account data is retained for 7 years after account closure for legal and tax purposes. You may request deletion of non-essential data at any time.
Data Protection Officer: privacy@swiftxpress.com.ng | SwiftXpress Technologies Ltd, 14 Adeola Odeku Street, Victoria Island, Lagos.